Eatinng is Online food Services, where you can order the Food, reserve a Table & Reserve with Food, Schedule the Order, Digital Order these are the Advantages of Eatinng.
Yes, you have to Register before you place the Order, to register Please visit the Sign-Up Page & fill all the Required fields.
Drop a mail from your Registered mail id, to email@example.com.
Yes, if Session is OUT you will need the OTP to Login.
No, the app will work only in Android Device.
Open the URL https://eatinng.com/ (or) Download & Install App from Play Store, use your Login Credentials.Choose the Menu from Bengaluru’s Best Restaurants.Start Placing your Order.
There are many advantages of being a registered user. To list a few of them: You can save your address for delivery to enable faster ordering the next time. Features like One click ordering and saving of favourite restaurants require you to be signed in. You may subscribe to our monthly newsletter you will get updates about the offers and events happening in Bangalore There are many more advantages... register with us and discover them.
Once your Order reaches the Restaurant, you cannot edit the Order which you have Placed.
Yes, we have given pre-order facility on our site. You can order by selecting future date and time and book your pre-order.
Yes, we have an Option to Reserve a Table with Food & Without Food in our Website.
Yes, YOU will be receiving the notification regarding the Reminder of Table reservation with food & Without Food.
We will deliver from any of the restaurant listed on the search results for your location. We will recommend you to enable your GPS location finder and letting the app auto-detect your location.
There is no limitation of minimum Order, you can Order for any value.
Yes. You have an Option for the New Delivery Address while Selecting the Location.
No, you cannot Change the Address once the Order is Confirmed.
Yes, you can give the details of Customer, who is visiting to Restaurant.
Yes, you can give the details of the Order for the concerned Person who is going to pick the Order.
No, it is not Possible.
Yes, it is Possible to make the Schedule Order for Take-Away.
No, you cannot take delivery for two locations on Single Order.
Yes, there will be Minimum Order Value for Dine in at Quick Service Restaurant which differs for each Restaurant.
Ordered Invoice will be sent via SMS/Email to your Registered Mobile Number/Email from the Restaurant.
Standard Charges applicable Rs20 up to three Kilometre Range. Rs15 will be Charged for Subsequent Kilometre after Exceeding the Designated Range.
The stated delivery time at the Time of Placing the Order is our best prediction but is not a guaranteed Schedule. Actual delivery time may vary depending on how busy the restaurant is, the size of your order, traffic conditions, and other factors.
To repeat an order, you've placed before:
1. Tap the receipt icon at the bottom of the screen to see a list of your past orders
2. Find the order you'd like to have again and tap "Reorder". This will add the same list of items to your cart.
You can order multiple items from the same restaurant, but not from multiple restaurants in the same order.
Yes, Restaurant will be listed as per your Delivery Address Location.
Yes, Restaurant will be listed as per your Delivery Address Location.
It Depends on the Restaurant.
You may cancel the order before it is placed with us by contacting the support team by call. Once an order is placed and the kitchen starts preparing your food, we cannot cancel it.
It is Up to the individual.
COD, Debit/Credit Cards, Net Transfer.
Will be refunded in 3-4 business day, as per Bank Norms.
Absolutely!! All transactions on EATINNG are 100% safe and secure. We work with world-class payment gateways to process your payment and ensure secure ordering for all our customers. No financial data is gathered without a secure layer transaction. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone. The iframe that gathers financial data is completely secure and is posted through a HTTPS.
Yes, we provide the Contact Number of the Delivery Partner through SMS, once the Order gets Executed.
No, it is advisable to be Available at your Delivery Location.
Yes, you can visit our Restaurant Web Page to give your Feedback & Ratings.
No, Live tracking is not available in Eatinng.
No, for Dine-In, Prices will be different as Compared to Take Away & Delivery as it Involves Packaging & Transportation.
On the restaurant page and the menu page you would find a link to "save this restaurant to your favourites". You need to be signed in to add a restaurant to your favourite list.
It Depends on Individual Restaurant.
Quality and quantity of the food is the restaurant responsibility. In such issues you can submit your feedback which will be passed to the restaurant.
Please visit cancellation and refund policy page in our website www.eatinng .com
Request a mail for your Questionnaire, to the following mail id: firstname.lastname@example.org.
1. As a general rule Eatinng shall not be entitled to cancel Customer order once Customer received the confirmation on the same.
2. However, in the unlikely event of an item on Customer order being unavailable, we will contact Customer on the phone number provided to Eatinng at the time of placing the order and inform Customer of such unavailability. In such an event customer will be entitled to switch the items or cancel the entire order and shall be entitled to a refund in accordance with our refund policy.
3. Restaurant has reserve the sole right to cancel Customer order in the following circumstances:
(i) In the event of the designated address following outside the delivery zone offered by Restaurant;
(ii) Failure to contact Customer by phone or email at the time of confirming the order booking;
(iii) Failure to deliver Customer order due to lack of information, direction or authorization from Customer at the time of delivery.
(iv) If Customer is denying payment. (COD)
(v) If Customer is not picking call/phone switched off.
(vi) If extra modifications done by Customer. In this case the order is cancelled and a new order is placed.
(vii) If Customer behaviour is concerning the security of the delivery executive.
4. On order cancellation from customer’s end, due to food wastage following actions will be taken on customer's account from Restaurant:
(a) On first order cancellation, the customer will come in temporary lock hence; COD option will be removed from the next order. One can place order only from online payment. Once Customer will place next order with the online payment, COD option will be available again for future.
(b) If Customer cancels his order after it has been confirmed, Restaurant shall have a right to charge you cancellation fee up to the order value on the subsequent order and COD option will be locked temporarily.
(c) On the consecutive third-order cancellation, COD option will be locked permanently. Anyhow Customer can still place the order through online payment.
(a) Customer needs to check the order completely before accepting. No refunds shall be made once the delivery executive has left your premises.
(b) Customer shall be entitled to a refund only if he pre-pay for his order at the time of placing order on the Services and only in the event of any of the following circumstances:
(i) Restaurant Order packaging has been tampered or damaged at the time of delivery; Refund is only valid when the order is cancelled by Customer along with sufficient proof.
(ii) Restaurant cancelling Customer order due to delivery location falling outside our designated delivery zones.
(iii) Customer cancelling the order at the time of confirmation due to unavailability of the items ordered at the time of booking.
(c) Decision on refunds shall be at sole discretion of Eatinng and shall be final and binding.
(d) Refunds for cancelled orders are done through online transfer to Customer particular Bank account provided by him within 3-4 business days.
(e) In case of payment at the time of deliver Customer still can cancel
(i) Orders where the packaging has been tampered or damaged by Restaurant.
(ii) Wrong order being delivered.
(iii) Items missing from Customer order at the time of delivery.
The above mentioned points will not be valid once delivery executive has left Customer premises. Customer needs to check the order completely before accepting the order. Eatiing are not responsible for wrong or partial delivery; this issue has to be settled directly with participating restaurant.
Blocking and Blacklisting
Eatinng shall be restricted to use our services in one or more of the following cases.
(a) Misbehaviour (Like abusing, threatening or using slang language etc.)
(b) Denying payment at the time of delivery (COD Method)
(c) Misguiding Restaurant delivery executive about order, address, location or payment.
(d) Cancellation without justified reason
(e) Asking delivery executive to bring any illicit items along with the order.
Table Cancellation with food
Customer has to cancel order the before 1 hour to get the full refund otherwise he is not eligible to get the refund.
For No Show without food
Eatinng is committed to providing convenient and quality service to Restaurant partners. To help us in maintaining this level of service, Eatinng will urge customers to cancel or edit their reservations if they are unable to reach the restaurant at the decided time.
Can Customer cancel a reservation:-
Customer can cancel anytime in your profile section through the website or simply call the Eatinng at 1800100 4444 (valid only for customers bookings in India).
Is there any charged for cancelling a reservation?
Eatinng has no cancellation charges.